| Posted at 09:36 1 Dec 2008 by Ms Crewes | Rating: 7 |
| Very helpful friendly staff and nice feel to the hotel. > Though the single bedroom was small as to be expected the bathroom was generous and the bath great. The actual bed was Terrible. Overall though it was in a good location and the staff really make the difference in this place. > |
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| Posted at 10:33 26 Nov 2007 by sandra baynham | Rating: 10 |
| we stayed at rubens nov 06 and it was fantastic - stayes again with my daughter jul 07 got upgraded to executive floor - totally amazing - stayed again nov 07- what can i say but the whole experience was fantastic | |
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| Posted at 11:37 7 Jul 2005 by mrs clothier | Rating: 10 |
| this is the sacond time that i have stayed at the Rubens ,this time sadly only for the weekend ,but service and staff fantastic .nothing is too much trouble .chambermaids exeellent and very friendly thanks will be back soon | |
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| Posted at 01:21 28 Jun 2005 by debbie | Rating: 9 |
| fantastic all round helpful staff everything was always clean & tidy only down side was tiny lift! apart from that i had a great stay |
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| Posted at 02:10 31 Jan 2005 by Mrs B White | Rating: 10 |
| Fantastic hotel - staff always helpful, and as most reviews already posted confirm, nothing seems too much trouble. Would certainly recommend the 2 or 3 course carvery in the Old Masters Restaurant (5.30 - 7.30 daily) at £15.50/£19.50 it is exceptional value - food is wonderful and service first class (Non residents can have this pre-theatre offer also) To have this sort of luxury at such a small price is amazing - my tip is to take your coffee in the lounge and just enjoy the pianist and atmosphere !! House wine was £17 a bottle and very very good. Certainly beats any other London restaurant on all counts. |
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| Posted at 12:51 3 Dec 2004 by robert gates - USA | Rating: 10 |
| Highly recommended, the staff is top rate, the decor exquisit, and the upkeep fine. I was surprised to be upgraded to two of the 'royal suites, an impressive layout of multiple rooms and baths. The afternoon tea is a must do. If the Buckingham Palace area is where you want to be, this is the place to stay - skip the 'major' hotels on this one - This is the real deal! | |
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| Posted at 10:35 8 Jan 2004 by m/m mike shelton | Rating: 8 |
| Our stay at the Rubens was most pleasant and the Christmas decorations were beautiful Although the rooms are too small for 2 people the decor was lovely and the staff most attentive. Having Buckingham Palace across the street was great as we were able to see the royals as the procession paraded to the opening of parliment. | |
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| Posted at 08:28 5 Jan 2004 by A. M . Sinnott | Rating: 8 |
| I loved the setting, my comfortable and beautifully maintanied small room and very clean bathroom. Enjoyed the availabity of tea/coffee etc. Overall very helpful staff. Unfortunately had two bad experiences (1) tried to settle my account with travellers cheques (in sterling) they were refused after soem debate about signature - since been cashed by bank who expressed amamzement aout the refusal, (2) one very noisy night with disco music so loud that sleep was out of the question - my last night at the Rubens - so began a 28 hour journey the next morning having had no rest. Fire alarm also went that night! | |
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| Posted at 08:53 5 Jan 2004 by Mr.&Mrs.O.Lotosh (Russia) | Rating: 9 |
| We've really enjoyed our - though short - stay at the Rubens. Efficient service, clean and cosy room, beautiful Xmas decorations of the lounge and restaurant, superb location. Will certainly return to this hotel whenever in London. | |
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| Posted at 09:57 26 Oct 2003 by Geoff Walker | Rating: 10 |
| Just arrived home from a short break at the Rubens - wedding anniversary celebration - and we'll definitely be returning. Two small hitches (mistakes made with room service breakfast orders) were quickly rectified and definitely did NOT take the shine off the stay - comfortable room, great staff,good location - at a sensible price. One of our best stays in a London Hotel. | |
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| Posted at 01:34 6 Oct 2003 by Sandra K. Arjona and Edward F. Spates | Rating: 10 |
| I have posted rave reviews on this gem of a hotel on numerous web travel sites, as well as here on Trip Advisor. Just reading the comments above brought such pleasant and delightful memories that I am prompted to write again. We were back at The Rubens only a few months ago, in July. As the others attest, Nathan was great and a real charmer. The breakfasts are sumptuous and we always look forward to them. We had our same room this year, thanks to Estelle, who also was so helpful and always ready to assist. I can't say enough good things about this hotel, which is our home away from home while in London. Most probably we will return to London in April and look forward to staying at that wonderful grand dame of a hotel, The Rubens at the Palace. We recommend this hotel to all of our friends going to London - it is truely a superb, well-managed, and beautiful facility. Sandra K. Arjona and Edward F. Spates Oct. 6, 2003 |
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| Posted at 01:08 27 Apr 2003 by Ally | Rating: 10 |
| As soon as I entered the hotel, I was exuberantly greeted by our consierge, Dave. He was very warm and incredibly attentive to every need. The service was excellent. The hotel lounge is beautiful. Nathan, the doorman, was absolutely charming, as was the rest of the staff. I would recommend this hotel to anyone staying in London, and I would certainly return. | |
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| Posted at 10:59 12 Nov 2001 by Glasgow | Rating: 9 |
| Our stay at the Rubens proved excellent value for money, benefitting as we did from last minute rates which included a sumptuous full English breakfast. Short walk to Westminster Abbey, Victoria Station, and Buckingham Palace. Service was truly outstanding, with informed concierge and doorman (Nathan). Room was a bit on the small side, but of high quality and cleanliness, with complimentary tea, coffee, and sweets! Hopefully management of this quality chain will remedy noisy chamber maids early in the morning. Would definitely return to this establishment. | |
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| Posted at 07:10 5 Apr 2001 by Mr&Mrs.Barnicle | Rating: 10 |
| What an excellent and enjoyable weekend we have just had.Everyone was so helpful and polite nothing, was too much trouble for any of the staff.[It makes a refreshing change.]My special thanks to Chris[hope I've got the name right.]the concierge who was most helpful and very approachable.Thanks again and we hope to come back again sometime. P.S. We were actually celebrating our Silver Anniversary[belated]at the time. | |
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